Updating Your Profile

Keep your GuideBeam profile up to date to get the best personalized experience. Here's how to manage your account settings.

Accessing Profile Settings

1. Click your profile icon in the top right
2. Select Account Settings or Profile

Personal Information

Display Name

Your display name appears:

• In your profile
• In practitioner session bookings
• In any collaborative features

To update:

1. Go to Profile Settings
2. Edit the Display Name field
3. Click Save

Profile Picture

Add a photo to personalize your account:

1. Click the current avatar
2. Upload a new image
3. Crop and position as needed
4. Save changes

Supported formats: JPG, PNG (max 5MB)

Email Address

Your email is used for:

• Account login
• Notifications
• Password recovery

To change your email:

1. Go to Account Settings > Email
2. Enter your new email
3. Verify via confirmation link
4. Previous email receives notification

Notification Preferences

Control what emails you receive:

Available Notifications

• Assessment reminders: Prompts to complete or retake assessments
• Career insights: New matches or updated information
• Session reminders: Upcoming practitioner appointments
• Product updates: New features and improvements
• Marketing: Special offers and news (optional)

Managing Notifications

1. Go to Account Settings > Notifications
2. Toggle each notification type on/off
3. Save preferences

Privacy Settings

Profile Visibility

Control who can see your information:

• Private: Only you can see your full profile
• Limited: Practitioners can see relevant career info
• Public: (If applicable) Visible to other users

Data Sharing

Manage how your data is used:

• Assessment data for career matching
• Anonymized data for research
• Third-party integrations

Review our Privacy Policy for full details.

Security Settings

Password

Change your password regularly:

1. Go to Account Settings > Security
2. Enter current password
3. Enter and confirm new password
4. Save changes

Strong password tips:

• At least 12 characters
• Mix of letters, numbers, symbols
• Avoid common words or patterns

Connected Accounts

If you signed up via social login (Google, GitHub):

• View connected accounts
• Add additional sign-in methods
• Remove connections (ensure alternative login exists)

Active Sessions

View and manage logged-in devices:

• See all active sessions
• Log out remotely from other devices
• Review login history

Deleting Your Account

If you need to delete your account:

1. Go to Account Settings > Account
2. Click Delete Account
3. Confirm your decision
4. Enter password to verify

Warning: Account deletion is permanent:

• All assessment data will be deleted
• Career matches will be removed
• Conversation history will be erased
• This cannot be undone

Consider exporting your data first if you want to keep records.

Need Help?

Having trouble updating your profile?

• Clear your browser cache
• Try a different browser
• Contact support if issues persist